Privacy Policy

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 Effective Date: 10 February 2025

Fanous Auto Detailing
109 Staines Road, London TW14 0JS, UK
📧 fady@fanousautodetailing.co.uk
📞 07455 262521

At Fanous Auto Detailing, we are committed to protecting your personal data and respecting your privacy. This policy outlines how we collect, use, and protect your information when you engage with our services or browse our website.

We may collect and process the following types of personal data:

• Contact details: Name, phone number, email address
• Vehicle information: Make, model, and condition
• Service details: Booking history and preferences
• Payment information: (if applicable) — note: we do not store card details
• Website usage data: IP address, browser type, device type

We use your data to:

• Provide and manage car detailing services
• Respond to inquiries and customer service requests
• Send appointment confirmations and reminders
• Improve our website and services
• Send occasional promotional offers (you can opt out anytime)

We do not sell or rent your personal data. We may share information with:

• Payment processors (for secure transactions)
• Service providers (e.g., email systems)
• Legal authorities, if required by law

We keep your information only as long as necessary to provide services and comply with legal obligations. You can request deletion of your data at any time.

Under the UK GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Request data portability
• File a complaint with the Information Commissioner’s Office (ICO)

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss.

Our website may use cookies to improve user experience. You can manage cookie preferences through your browser settings.

Our site may contain links to third-party websites. We are not responsible for their privacy practices.

We may update this policy from time to time. The latest version will always be posted on our website with the effective date.

If you have questions about this policy or your personal data, contact us at:

📧 fady@fanousautodetailing.co.uk
📍 109 Staines Road, London TW14 0JS, UK
📞 07455 262521